> ## Documentation Index
> Fetch the complete documentation index at: https://docs.meetcosmo.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Dashboard Overview

> Explore all features available in the Cosmo AI admin dashboard

## Introduction

The Cosmo AI dashboard is your central hub for managing customer conversations, AI knowledge, marketing campaigns, and business operations. This guide provides an overview of all available features.

## Main Navigation

The dashboard includes the following main sections:

<CardGroup cols={2}>
  <Card title="Inbox" icon="inbox" href="/features/inbox">
    View and manage all customer conversations
  </Card>

  <Card title="AI" icon="brain" href="/features/ai-knowledge">
    Manage your AI's knowledge and behavior
  </Card>

  <Card title="Campaigns" icon="megaphone" href="/features/campaigns">
    Create and manage marketing campaigns
  </Card>

  <Card title="Analytics" icon="chart-line" href="/features/analytics">
    Monitor performance and business metrics
  </Card>

  <Card title="Products" icon="box" href="/features/products">
    Manage your product catalog
  </Card>

  <Card title="Orders" icon="cart-shopping" href="/features/orders">
    Track and manage customer orders
  </Card>

  <Card title="Tickets" icon="ticket" href="/features/tickets">
    Handle support escalations
  </Card>

  <Card title="Settings" icon="gear" href="/features/settings">
    Configure your account and integrations
  </Card>
</CardGroup>

## Quick Actions

Common tasks you can perform from the dashboard:

* **Respond to customers**: Click any conversation in the Inbox to view and reply
* **Add knowledge**: Navigate to AI > Knowledge to add new FAQs or documents
* **Launch campaigns**: Go to Campaigns to create and send bulk messages
* **View analytics**: Check Analytics for real-time performance metrics
* **Manage products**: Update your catalog in the Products section (commerce only)
* **Handle tickets**: Address support escalations in the Tickets section

## Dashboard Layout

### Header

* **Account switcher**: Switch between multiple merchant accounts if you have access
* **Notifications**: View support tickets and system notifications
* **Theme toggle**: Switch between light and dark mode
* **Profile menu**: Access settings and logout

### Main Content Area

Each feature has its own dedicated interface optimized for its specific workflow.

## Feature Availability

Some features are only available for specific business types:

| Feature      | All Businesses | Commerce Only |
| ------------ | -------------- | ------------- |
| Inbox        | ✅              | ✅             |
| AI Knowledge | ✅              | ✅             |
| Campaigns    | ✅              | ✅             |
| Analytics    | ✅              | ✅             |
| Products     | ❌              | ✅             |
| Orders       | ❌              | ✅             |
| Tickets      | ✅              | ✅             |
| Settings     | ✅              | ✅             |

<Note>
  Commerce features (Products, Orders) are only available if you have a Shopify
  integration or commerce backend configured.
</Note>

## Mobile Experience

The Cosmo dashboard is fully responsive and works on mobile devices with:

* Touch-optimized interfaces
* Swipe gestures for navigation
* Mobile-specific layouts for conversations and campaigns
* Full feature parity with desktop

## Next Steps

Explore each feature in detail:

* [Inbox & Conversations](/features/inbox)
* [AI Knowledge Hub](/features/ai-knowledge)
* [Marketing Campaigns](/features/campaigns)
* [Analytics Dashboard](/features/analytics)