> ## Documentation Index
> Fetch the complete documentation index at: https://docs.meetcosmo.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Integrations Overview

> Connect Cosmo with your messaging channels and e-commerce platform

## Available Integrations

<CardGroup cols={2}>
  <Card title="WhatsApp Business" icon="whatsapp" href="/integrations/whatsapp">
    Official WhatsApp Business API for customer messaging
  </Card>

  <Card title="Instagram Direct" icon="instagram" href="/integrations/instagram">
    Manage Instagram DMs and Story replies
  </Card>

  <Card title="Shopify" icon="shopify" href="/integrations/shopify">
    E-commerce integration (optional) for chat-based shopping
  </Card>
</CardGroup>

## Messaging Channels

### WhatsApp Business

**98% open rate** vs 20% for email

* Official Business API integration
* 2 billion users worldwide
* Rich media support (images, videos, docs)
* Interactive buttons and lists
* Automated and manual messaging

[Setup WhatsApp →](/integrations/whatsapp)

### Instagram Direct Messages

**High engagement** for visual brands

* Business and Creator accounts
* DMs and Story replies
* Image and video sharing
* Young demographic reach
* Automated responses

[Setup Instagram →](/integrations/instagram)

## E-Commerce (Optional)

### Shopify Integration

**Conversational commerce** via chat

* Two-way product and order sync
* Real-time inventory updates
* Customers browse and buy in chat
* Automatic order notifications
* Works with any Shopify plan

[Setup Shopify →](/integrations/shopify)

<Note>
  Shopify is optional. Many businesses use Cosmo purely for customer service
  without any e-commerce features.
</Note>

## Setup Priority

<Steps>
  <Step title="Required: Messaging Channel">
    Connect WhatsApp or Instagram (or both) first
  </Step>

  <Step title="Optional: E-Commerce">
    Add Shopify if you want chat-based shopping
  </Step>

  <Step title="Configure AI">Upload knowledge base and test AI responses</Step>

  <Step title="Go Live">
    Start receiving and responding to customer messages
  </Step>
</Steps>

## Coming Soon

We're constantly adding integrations:

<CardGroup cols={3}>
  <Card title="Telegram" icon="telegram">
    Popular in international markets
  </Card>

  <Card title="Facebook Messenger" icon="facebook-messenger">
    Extend to Messenger conversations
  </Card>

  <Card title="Email Integration" icon="envelope">
    Unified inbox with email support
  </Card>

  <Card title="WooCommerce" icon="wordpress">
    WordPress e-commerce platform
  </Card>

  <Card title="Stripe" icon="stripe">
    Direct payment processing
  </Card>

  <Card title="Zapier" icon="bolt">
    Connect 5,000+ apps
  </Card>
</CardGroup>

<Note>
  Want a specific integration? [Let us know!](mailto:eng@meetcosmo.ai)
</Note>

## Integration Support

Need help with setup?

<CardGroup cols={2}>
  <Card title="Documentation" icon="book">
    Detailed setup guides for each platform
  </Card>

  <Card title="Support Team" icon="headset" href="mailto:eng@meetcosmo.ai">
    Contact us for integration assistance
  </Card>

  <Card title="Book a Demo" icon="calendar" href="https://cal.com/meetcosmo/cosmo-intro">
    Schedule a personalized walkthrough
  </Card>

  <Card title="Video Tutorials" icon="video">
    Watch step-by-step setup videos (coming soon)
  </Card>
</CardGroup>