# Cosmo AI Documentation

## Docs

- [Key Concepts](https://docs.meetcosmo.ai/concepts/key-concepts.md): Understanding core concepts in Cosmo AI
- [AI Knowledge Hub](https://docs.meetcosmo.ai/features/ai-knowledge.md): Train Cosmo with your business info and FAQs—AI learns continuously from unanswered questions
- [Analytics Dashboard](https://docs.meetcosmo.ai/features/analytics.md): Track AI performance, response times, and customer engagement
- [Marketing Campaigns](https://docs.meetcosmo.ai/features/campaigns.md): Send bulk messages to thousands with 98% open rates
- [Dashboard Overview](https://docs.meetcosmo.ai/features/dashboard-overview.md): Explore all features available in the Cosmo AI admin dashboard
- [Inbox & Conversations](https://docs.meetcosmo.ai/features/inbox.md): View and manage all WhatsApp and Instagram conversations in one place
- [Open Questions](https://docs.meetcosmo.ai/features/open-questions.md): Answer customer questions and automatically build your knowledge base
- [Order Management](https://docs.meetcosmo.ai/features/orders.md): Track and manage orders placed through chat (optional e-commerce feature)
- [Product Catalog](https://docs.meetcosmo.ai/features/products.md): Sync and manage products for conversational commerce (optional e-commerce feature)
- [Settings](https://docs.meetcosmo.ai/features/settings.md): Configure your account, integrations, and team access
- [Support Tickets](https://docs.meetcosmo.ai/features/support-tickets.md): Get notified instantly when customers need help and respond in their language
- [Welcome to Cosmo AI](https://docs.meetcosmo.ai/index.md): AI-powered customer service automation for WhatsApp & Instagram
- [Instagram Direct Messages Integration](https://docs.meetcosmo.ai/integrations/instagram.md): Connect your Instagram account to manage DMs with Cosmo
- [Shopify Integration](https://docs.meetcosmo.ai/integrations/shopify.md): Sync your Shopify store for conversational commerce (optional)
- [WhatsApp Business Integration](https://docs.meetcosmo.ai/integrations/whatsapp.md): Connect your WhatsApp Business account to Cosmo
- [Quickstart](https://docs.meetcosmo.ai/quickstart.md): Set up Cosmo in minutes

## Optional

- [Dashboard](https://app.meetcosmo.ai)
- [Contact Support](mailto:eng@meetcosmo.ai)
- [Book Demo](https://cal.com/meetcosmo/cosmo-intro)