> ## Documentation Index
> Fetch the complete documentation index at: https://docs.meetcosmo.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Quickstart

> Set up Cosmo in minutes

## Prerequisites

* A Cosmo account at `https://app.meetcosmo.ai`
* An Instagram account with messaging enabled or a WhatsApp number (Twilio-supported)

## Step 1 — Create your workspace

1. Sign in to `https://app.meetcosmo.ai`.
2. Complete onboarding: business name, country, currency, use case.

## Step 2 — Connect a channel

<CardGroup cols={2}>
  <Card title="Instagram" icon="instagram">
    Connect your Instagram Business account
  </Card>

  <Card title="WhatsApp" icon="whatsapp">
    Connect your WhatsApp Business account
  </Card>
</CardGroup>

### Instagram Setup

1. Go to **Settings** → **Integrations**
2. Click **Instagram Direct** card
3. Provide your Instagram Account ID
4. Connect via the Instagram section in Integrations

### WhatsApp Setup

1. Go to **Settings** → **Integrations**
2. Click **WhatsApp Business** card
3. Add your WhatsApp number or provision via Twilio
4. Webhooks are automatically set to receive messages at `/api/v1/commerce/receive-message`

## Step 3 — Add AI Knowledge

<CardGroup cols={3}>
  <Card title="Paste Text" icon="clipboard">
    Copy and paste your business information
  </Card>

  <Card title="Upload Content" icon="upload">
    Upload documents and files
  </Card>

  <Card title="Import Website" icon="globe">
    Import content from your website
  </Card>
</CardGroup>

### Paste Text

1. Go to **AI** → **Knowledge**
2. Click **+ Add Knowledge**
3. Paste your business information, FAQs, or policies
4. Give it a title and save

### Upload Content

1. Go to **AI** → **Knowledge**
2. Click **+ Add Knowledge**
3. Upload documents (PDF, DOCX, TXT)
4. Cosmo will extract and process the content

### Import Website

1. Go to **AI** → **Knowledge**
2. Click **+ Add Knowledge**
3. Enter your website URL
4. Cosmo will crawl and import relevant content

## Step 4 — Use the Inbox

* See live conversations from Instagram/WhatsApp.
* Search, filter by type, and reply. Toggle bot on/off per conversation.

## Step 5 — Escalate with Tickets (optional)

* From the Inbox, create a ticket to track follow-ups and assign ownership.

<Tip>Start with a few high-quality knowledge docs for best results.</Tip>